.admin-nav{display:flex;gap:10px;align-items:center;margin-left:12px}.admin-nav a{font-size:12px;padding:8px 12px;border-radius:7px;background:#f0eefb;color:#655cc4}.admin-nav a.active{background:#6860d9;color:white}.admin-mode .navlinks,.admin-mode #favoritesBtn,.admin-mode #cartBtn{display:none}.admin-mode .nav{max-width:1420px}.admin-view{max-width:1340px;margin:0 auto;padding:28px 32px 65px;min-height:calc(100vh - 165px)}.admin-mode .footer,.admin-mode .float-top{display:none}.admin-crumb{display:flex;gap:10px;color:#9893a6;font-size:11px;margin-bottom:22px}.admin-crumb a:hover{color:#6860d9}.admin-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:24px}.admin-heading h1{font-size:28px;margin:0;letter-spacing:-.5px}.admin-heading p{color:#928c9d;font-size:12px;margin-top:6px}.admin-heading .actions{justify-content:flex-end}.demo-badge{display:inline-block;background:#efedf9;color:#8172b7;padding:3px 8px;border-radius:4px;font-size:9px;letter-spacing:1px;white-space:nowrap;vertical-align:middle}.admin-layout{display:grid;grid-template-columns:minmax(0,1fr) 295px;gap:23px;align-items:start}.admin-panel{background:white;border:1px solid #e8e5ee;border-radius:13px;overflow:hidden;margin-bottom:20px}.panel-title{padding:19px 23px;border-bottom:1px solid #eeebf3;display:flex;align-items:center;justify-content:space-between;gap:15px}.panel-title h2{font-size:14px;font-weight:600}.panel-title h2 span{color:#8d7ac1;margin-right:9px;font-size:12px}.panel-title>small{font-size:10px;color:#a29aaf}.panel-content{padding:23px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:19px 22px}.admin-field{display:block;color:#666071;font-size:12px}.admin-field.wide{grid-column:1/-1}.admin-field>span{display:block;margin-bottom:8px}.admin-field input,.admin-field select,.admin-field textarea{width:100%;min-width:0;border:1px solid #e3dfeb;border-radius:7px;padding:11px 12px;background:#fdfcfe;color:#343042;font:12px/1.5 "Segoe UI","Microsoft YaHei",sans-serif}.admin-field textarea{resize:vertical;min-height:94px;line-height:1.9}.admin-field input:focus,.admin-field select:focus,.admin-field textarea:focus{border-color:#9585d5;outline:3px solid #9585d51a}.admin-field small{display:block;font-size:10px;color:#a098ac;margin-top:6px}.admin-field em{font-style:normal;color:#b88ca3;margin-left:3px}.inline-check{font-size:11px;display:flex;align-items:center;gap:7px;color:#867c99}.inline-check input{accent-color:#6860d9}.form-footer{display:flex;align-items:center;justify-content:space-between;gap:20px;background:#fff;padding:18px 23px;border:1px solid #e8e5ee;border-radius:12px}.form-footer p{font-size:11px;color:#a097ae}.form-footer .error{color:#b9475d}.helper-card{padding:23px;border-radius:12px;background:#eae7f3;margin-bottom:20px}.helper-card h3{font-size:17px;font-weight:500;margin:9px 0 12px}.helper-card p,.helper-card li{color:#8b809c;font-size:11px;line-height:1.95}.helper-card ol{padding-left:17px;margin-bottom:0}.helper-card.dark{background:#29283f;color:white}.helper-card.dark p{color:#b6aecb}.helper-number{font:36px/1 Georgia;color:#a598bf;margin-bottom:10px}.mini-summary{display:flex;justify-content:space-between;gap:12px;padding:13px 0;border-bottom:1px solid #eeeaf3;font-size:11px;color:#9b90a9}.mini-summary strong{color:#6c627c;font-weight:500;text-align:right}.random-btn{padding:5px 9px;border:1px solid #e6e0f2;border-radius:5px;font-size:10px;color:#8670b4}.random-btn:hover{background:#f4f0fc}.status-banner{display:flex;justify-content:space-between;gap:24px;padding:27px 28px;background:linear-gradient(115deg,#ece8fa,#f7f5fb);border:1px solid #e5dff2;border-radius:13px;margin-bottom:23px}.status-main{display:flex;gap:17px;align-items:center;min-width:0}.status-symbol{width:48px;height:48px;flex-shrink:0;border-radius:14px;background:#fff;color:#7d68ba;display:grid;place-items:center;font-size:24px;box-shadow:0 5px 15px #8676aa0b}.status-main h2{font-size:23px;font-weight:600;overflow-wrap:anywhere}.status-main p{font-size:11px;color:#978aa9;margin-top:6px}.status-amount{text-align:right;flex-shrink:0}.status-amount small{color:#9b8baa;font-size:10px}.status-amount strong{display:block;font-size:29px;letter-spacing:-1px;color:#685583;font-weight:600}.status-amount i{font-style:normal;font-size:17px;margin-right:3px}.stepper{display:flex;padding:28px 23px 30px;overflow-x:auto}.step{flex:1;text-align:center;position:relative;min-width:75px;color:#b8b0c3;font-size:11px}.step:before{content:'';position:absolute;top:13px;left:-50%;width:100%;height:2px;background:#eeebf4}.step:first-child:before{display:none}.step .dot{position:relative;z-index:1;display:grid;place-items:center;width:27px;height:27px;background:#f4f1f9;border:1px solid #e7e1ef;border-radius:50%;margin:0 auto 10px;font-size:10px}.step.done{color:#9783b6}.step.done:before{background:#d8ccee}.step.done .dot{background:#eee6f8;color:#9371bd;border-color:#e1d1ee}.step.current{color:#7460a4;font-weight:600}.step.current .dot{background:#8170bd;color:white;border:4px solid #e5ddf5;box-sizing:content-box;width:22px;height:22px;margin-top:-2px;margin-bottom:7px}.step small{display:block;font-size:9px;font-weight:400;margin-top:5px;min-height:15px}.kv-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px 24px}.kv dt{font-size:10px;color:#a295b0;margin-bottom:7px}.kv dd{font-size:12px;color:#60566e;margin:0;overflow-wrap:anywhere;white-space:pre-wrap}.kv.wide{grid-column:1/-1}.copy-value{display:flex;gap:8px;align-items:start}.copy-value button{color:#a294b5;font-size:10px;flex-shrink:0}.service-summary{display:flex;gap:17px;align-items:start}.service-square{background:#eeebf8;color:#9a88bf;width:58px;height:64px;border-radius:8px;flex-shrink:0;display:grid;place-items:center;font-size:26px}.service-summary h3{font-size:16px;margin-bottom:8px;color:#645874}.service-summary p{font-size:12px;line-height:2;color:#9b8fa8;white-space:pre-wrap;overflow-wrap:anywhere}.service-bottom{margin-top:20px;border-top:1px solid #eeeaf4;padding-top:16px;display:flex;justify-content:space-between;font-size:11px;color:#a195ae}.service-bottom strong{font-size:17px;color:#776489}.pay-label{display:inline-flex;align-items:center;gap:7px}.pay-logo{font-size:10px;color:white;border-radius:4px;width:21px;height:21px;display:grid;place-items:center;background:#6aad8f}.pay-logo.ali{background:#719ac5}.customer-avatar{width:45px;height:45px;border-radius:50%;background:#ebe5f4;color:#9c84b4;display:grid;place-items:center;font-size:17px}.customer-top{display:flex;gap:12px;align-items:center;padding-bottom:18px;border-bottom:1px solid #eeeaf3;margin-bottom:20px}.customer-top h3{font-size:15px;font-weight:500}.customer-top p{font-size:10px;color:#ac9db5}.customer-data{display:grid;gap:19px}.record-note{font-size:10px;color:#b0a5ba;line-height:1.9;padding:3px 2px 16px}.detail-actions{display:flex;gap:8px;flex-wrap:wrap}.detail-actions button,.detail-actions a{font-size:11px;padding:9px 13px}.table-wrap{overflow-x:auto}.admin-table{width:100%;border-collapse:collapse;font-size:12px;white-space:nowrap}.admin-table th{text-align:left;padding:14px 23px;background:#faf8fd;font-size:10px;color:#a091ae;font-weight:500}.admin-table td{border-top:1px solid #efebf5;padding:19px 23px;color:#7f708e}.admin-table td small{display:block;color:#b0a3b9;font-size:10px;margin-top:3px}.admin-table .record-link{color:#826bab;text-align:left;max-width:290px;overflow:hidden;text-overflow:ellipsis;display:block}.subtle-chip{font-size:10px;border-radius:4px;background:#f0ebf8;color:#987ab8;padding:4px 7px}.chat-stats{display:grid;grid-template-columns:repeat(3,1fr);gap:17px;margin-bottom:23px}.stat-card{background:white;border:1px solid #e8e2ee;border-radius:10px;padding:19px 23px}.stat-card small{font-size:10px;color:#a296af}.stat-card strong{display:block;font-size:23px;color:#776386;margin-top:5px;font-weight:500}.stat-card strong span{font-size:11px;color:#b0a0bc;margin-left:6px}.chat-panel{background:#fcfbfe}.chat-panel .panel-title{background:white}.chat-messages{padding:27px}.chat-date{text-align:center;color:#b1a4bc;font-size:10px;margin:1px 0 26px}.chat-line{display:flex;gap:11px;margin-bottom:23px;align-items:start}.chat-line .chat-avatar{flex-shrink:0;width:32px;height:32px;border-radius:9px;display:grid;place-items:center;color:#a08caf;background:#eee9f3;font-size:12px}.chat-message{max-width:79%;min-width:0}.chat-meta{font-size:10px;color:#a899b5;display:flex;gap:12px;margin-bottom:7px;flex-wrap:wrap}.chat-bubble{background:white;border:1px solid #ebe4f2;border-radius:0 11px 11px 11px;padding:12px 16px;color:#776781;font-size:12px;line-height:1.95;white-space:pre-wrap;overflow-wrap:anywhere}.chat-line.agent{flex-direction:row-reverse}.chat-line.agent .chat-meta{justify-content:flex-end}.chat-line.agent .chat-avatar{background:#8c78b3;color:white}.chat-line.agent .chat-bubble{background:#eee8f8;border-color:#e5dcf1;border-radius:11px 0 11px 11px;color:#7e6595}.chat-line.note{justify-content:center}.chat-line.note .chat-bubble{background:#f6f2fa;color:#a392b1;font-size:11px}.session-card{display:flex;align-items:center;gap:13px;margin-bottom:20px}.session-card h3{font-size:14px;color:#796789}.session-card p{font-size:10px;color:#ad9aba;margin-top:2px}.record-error{padding:30px;background:#fff;border:1px solid #eadfea;border-radius:12px}.record-error p{color:#b36d82;margin-bottom:15px}.admin-field textarea.chat-input{min-height:300px}.blank-state{padding:70px 25px;text-align:center;color:#aa99b7}.blank-state h3{font-size:19px;font-weight:500;margin:10px 0}.blank-state p{font-size:12px;margin-bottom:22px}.print-brand{display:none}.admin-save{min-width:164px}.admin-role-note{font-size:10px;color:#b1a5bd}.demo-footer{font-size:10px;letter-spacing:.5px;text-align:center;color:#b4a8bd;margin-top:12px}.admin-layout dl{margin:0}.admin-mode #accountBtn{white-space:nowrap}.admin-mode .navright{margin-left:auto}.admin-form-error{color:#b9475d;font-size:12px;margin-bottom:10px}.admin-mode .admin-nav{display:flex}.admin-nav.hidden{display:none}.admin-toolbar{display:flex;gap:9px;flex-wrap:wrap}
@media(max-width:1000px){.admin-layout{grid-template-columns:minmax(0,1fr) 245px}.admin-nav{margin-left:0;gap:7px}.admin-nav a{font-size:11px;padding:7px 10px}.admin-view{padding:25px 22px 50px}.panel-content{padding:19px}.panel-title{padding:17px 19px}.form-grid{gap:17px 14px}}@media(max-width:760px){.admin-view{padding:21px 16px 40px}.admin-layout{grid-template-columns:1fr}.admin-nav{width:100%;order:4;margin:0;padding:0 0 12px}.admin-nav a{flex:1;text-align:center}.nav:has(.admin-nav:not(.hidden)){height:auto;min-height:74px;flex-wrap:wrap;padding-top:15px;gap:12px}.nav:has(.admin-nav:not(.hidden)) .navlinks{display:none}.admin-heading{align-items:flex-start;flex-direction:column;gap:15px}.admin-heading h1{font-size:24px}.admin-heading p{font-size:11px}.admin-heading .actions{justify-content:start}.admin-layout>aside{display:grid;grid-template-columns:1fr;gap:0}.form-grid{grid-template-columns:1fr}.admin-field.wide{grid-column:auto}.status-banner{padding:21px 18px;flex-wrap:wrap;gap:18px}.status-main h2{font-size:21px}.status-amount{text-align:left;margin-left:65px}.status-amount strong{font-size:26px}.status-symbol{width:44px;height:44px}.stepper{padding:23px 9px}.step{min-width:51px;font-size:10px}.step small{font-size:8px}.kv-grid{grid-template-columns:1fr;gap:19px}.kv.wide{grid-column:auto}.panel-title>small{font-size:9px}.form-footer{align-items:stretch;flex-direction:column;gap:12px;padding:18px}.admin-save{width:100%}.form-footer .actions{display:grid;grid-template-columns:1fr 1fr}.chat-stats{gap:8px}.stat-card{padding:13px 11px}.stat-card strong{font-size:19px}.stat-card small{font-size:9px}.chat-messages{padding:19px 12px}.chat-message{max-width:82%}.chat-bubble{font-size:12px;padding:10px 12px}.chat-line{gap:8px}.chat-line .chat-avatar{width:27px;height:27px}.helper-card{padding:20px}.admin-toolbar{width:100%}.admin-toolbar>*{flex:1}.admin-crumb{margin-bottom:17px}.admin-mode .brand b{font-size:16px}}@media print{body{background:white}header,.topline,.footer,.float-top,.admin-crumb,.admin-heading .actions,.detail-actions,.toast,.form-footer{display:none!important}.admin-view{padding:0;max-width:none}.print-brand{display:block;font-size:14px;color:#756987;margin-bottom:16px}.admin-panel,.status-banner,.stat-card{break-inside:avoid;box-shadow:none}.admin-layout{grid-template-columns:minmax(0,1fr) 250px;gap:16px}.admin-panel{margin-bottom:14px}.admin-heading h1{font-size:23px}.chat-line{break-inside:avoid}.admin-view{min-height:0}.admin-mode .wrap{display:none}.demo-badge{border:1px solid #ccc}.admin-panel{border-color:#ddd}.panel-content{padding:17px}.stepper{padding:17px}.chat-messages{padding:18px}a{color:inherit}*{-webkit-print-color-adjust:exact;print-color-adjust:exact}}
@media(max-width:1100px){.nav:has(.admin-nav:not(.hidden)) .navlinks{display:none}}